Silver Meritorious Patron
but my services were not received or were not received in part either. They were not received at all. i never started any service. the money is simply on account. so does this apply?
I don't know how "on lines" you are...on staff? on course every week? etc. or how long you have been on lines?
But I was wondering what would happen if you wrote them a letter saying that, although scn. looked very interesting to you and you paid for services, it is your decision to pursue your spiritual growth elsewhere (could name some religion or not) and that you would like a repayment of your funds. Attach a copy of the policy (which does not include disconnection). Send it certified mail, return receipt requested.
This, and don't go in for any "handling" or to "see someone" or take their calls, etc., as all of that is a trap. Just make them handle the repayment in writing. And keep your communication with them on the highest level (no mud slingin') and very cordial and business-like.
Keep it all in writing and don't sign anything. If you don't make progress have a lawyer send them a letter with a copy of your previous correspondence, requesting your repayment immediately.
You will have them on their religious tolerance issue if they pull any crap as you will have it in writing that you wished to pursue another religion.
Who could declare you for that? And would they want that in the media?? I think they'd see through it but would have no choice but to behave and not harass you or your sister.
Just a thought.
Best of luck to you!