LAO has always been the main gatekeeper for raw public at Big Blue. I imagine it was becoming increasingly awkward to have non-Sea Org staff screening people and coordinating with OSA and having physical access to the property. Security in itself could be one of the main reasons it converted to all SO. I would be interested to hear how this may have changed the intro experience.
Yeah, in part two when Ross takes a course, it looks like public are just routed through video after video after video. Like an insane amount of videos. That's really pretty sad, and it's obvious that Ross thinks if there is anything at all to love about $scientology, it's the people.
Ross and Carrie are also under the vague impression that SO make cushy commissions on course and books, sit around in their rooms while waiting for a student to show up to course, and feast on fine Brie and crackers in their spare time.
They note the slightly frantic attitude coming off these people, but they credit it to having monetary motivations.
I hope they keep digging.
Its really fun and entertaining! They've possibly done what Louis Thereaux originally had in mind for his movie.