anonymous11389
Patron
In regards to repayments/refunds, I am in the process of requesting them.
I have a few accounts (at different orgs) where I have incomplete intensives. One org has 10 hours of an intensive left, another org has 5 hours left, etc.
Since I have already received a repayment from 1 org, I am (obviously) ineligible to receive any further services at the orgs where I have auditing hours on account.
I have been told (by an org person) that I cannot receive the balance of my auditing hours (in the repayment I am requesting). I've been told that a repayment of remaining auditing hours has to be done within 3 months of your last session.
This does not make sense to me. I am asking for a repayment of auditing hours that HAVEN'T been used - not a repayment of auditing hours that were used. Since I am ineligible to receive services at any CoS, I cannot be serviced the remaining auditing hours on account. How on earth could they keep the $$ for the remaining unused auditing hours, in this scenario?
Thanks in advance.
I have a few accounts (at different orgs) where I have incomplete intensives. One org has 10 hours of an intensive left, another org has 5 hours left, etc.
Since I have already received a repayment from 1 org, I am (obviously) ineligible to receive any further services at the orgs where I have auditing hours on account.
I have been told (by an org person) that I cannot receive the balance of my auditing hours (in the repayment I am requesting). I've been told that a repayment of remaining auditing hours has to be done within 3 months of your last session.
This does not make sense to me. I am asking for a repayment of auditing hours that HAVEN'T been used - not a repayment of auditing hours that were used. Since I am ineligible to receive services at any CoS, I cannot be serviced the remaining auditing hours on account. How on earth could they keep the $$ for the remaining unused auditing hours, in this scenario?
Thanks in advance.