The manuscript of this book was prepared by RICHARD de MILLE, who helped in the development of the communications system herein set forth.
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INTRODUCTION
The experience of L. Ron Hubbard in the handling and organizing of communications and communications systems is extensive. Educated as a mathematician and engineer at George Washington University, he early became interested in problems of human relationships and the applications of electronics thereto. He has studied and worked in several systems of communication in order to bring this system to perfection.
Such systems included: the United States Army Signal Corps, the Marine Corps system, the Merchant Marine system (including British and Netherlands variations and wartime practices and refinements), U.S. Government communications systems, U.S. Navy systems (including letter mail, filing, radio, codes, networks for amphibious landings, and, most complex of all, combat information centres, as in the handling of fighter planes from carriers and in submarine search and destruction).
The more beneficial points of these systems have been utilized, and their obvious and glaring mistakes have been avoided, In his study of business and organizational communications systems, both inter-oflice and inter-plant, Mr. Hubbard has discovered that much is still to be desired to produce in these even a rudimentary circulation of information. His calculations demonstrate that by reason of poor communications alone most business and industrial organizations are running at less than twelve percent efficiency. Additionally, the most valuable personnel in American business are being wasted by improper communications service. Their time is spent largely in efforts to communicate and to obtain compliance with their plans and orders.
Hubbard, L. (1953) How To Live Though An Executive: Communications Manual. Los Angeles: Church of Scientology. PDF format.